Privacy Policy

Last updated: November 23, 2025

Your Data is Secure

End-to-end encryption

Full Transparency

Clear data usage policies

Your Control

Manage your data anytime

Introduction

At DJ RAG, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our document analysis service. Please read this privacy policy carefully.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, such as your name, email address, and payment information.

Document Data

When you upload documents to our service, we process and store them to provide you with our RAG capabilities. Your documents are encrypted and stored securely.

Usage Data

We automatically collect certain information about your device and how you interact with our service, including IP address, browser type, pages visited, and time spent on pages.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process your documents and generate AI responses
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues and fraud
  • Comply with legal obligations

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. This includes encryption of data in transit and at rest, regular security assessments, and strict access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. You can request deletion of your data at any time through your account settings.

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data in a portable format
  • Withdraw consent at any time

Third-Party Services

We may use third-party service providers to help us operate our service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to maintain confidentiality.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@djrag.com

Back to Home